KOIC Diploma LLN Test – Pinnacle English: Online Tests

LLN Test — Diploma

Welcome to your Language, Literacy and Numeracy (LLN) Test for Diploma level courses.

The purpose of this test is to check your readiness for study at the Diploma qualification level. You may use the results to assess your eligibility to enter a course at this level.

The test includes 10 questions covering reading, writing, numeracy, learning strategies and oral communication.

All you need to do is:

Enter your details below.
Click Next to start the test.
Click Submit at the end.

Please note: You have a maximum of 5 attempts to complete this test.

Student Number (if you know it)

Full Name *

Email *

Mobile Phone *

Course you are enrolling in *

Academic Integrity Declaration — I declare that I have not used any AI tools (e.g. ChatGPT, Gemini, Copilot) to complete this test, and that all answers are my own. I understand that using AI misrepresents my true skill level. *

I agree

Question 1: Numeracy

Liam and Emma are planning a company retreat for their marketing team. With 50 team members attending, they want to keep costs below $3,000.

Item	Cost
Catering for 50 people	$20.00 per head
Venue rental for one day	$500.00
Team-building activities	$600.00
Decorations	$100.00
Drinks	$300.00

Can Liam and Emma keep the retreat costs below $3,000? *

Yes

No

Question 2: Numeracy

The rule for calculating simple interest on a loan is:

I = P × R × T

Where:

I is the simple interest (in dollars)
P is the principal amount borrowed (in dollars)
R is the annual interest rate as a decimal (e.g. 5% = 0.05)
T is the time period in years

A business takes out a loan of $50,000 at an annual interest rate of 6% for 3 years.

What is the total simple interest payable on this loan? *

$6,000

$7,500

$9,000

$12,000

Question 3: Numeracy

A car is purchased for $30,000 at an interest rate of 8% per annum, calculated annually. Nothing is paid off the principal loan during this time.

What is the total amount of interest paid after three years? *

$7,200

$7,500

$8,000

$8,100

Question 4: Reading

Trademarks refer to the legal protection of brand names, logos, and other identifiers used on goods and services.

Priya has just launched a new skincare brand called GlowNaturals. She has designed a logo featuring a leaf and sun symbol, and created the slogan “Naturally Beautiful, Naturally You.” She wants to protect her brand identity legally in Australia.

Which of the following correctly describes what Priya can register as a trademark in Australia? *

Her business name and logo, but not her slogan

Her logo and slogan, but not her business name

Her business name, logo, and slogan can all be registered as trademarks

Only her logo can be registered, as slogans and business names are protected by copyright

Question 5: Writing

Read the four sentences below. Each one attempts to express the same idea, but only one is clearly and professionally written.

Choose the sentence that is most clearly and professionally written. *

Although he is having skills in several areas, his manager noticed his productivity wasn't up to par, and that he is often missing deadlines.

His manager noticed a drop in productivity and often missed deadlines, despite of his skills in several areas.

Even though he was skilled in multiple areas, his productivity was lower, and deadlines were going missing by him, according to his manager.

Despite his skills in several areas, his manager noticed that his productivity was low and he often missed deadlines.

Question 6: Learning — Academic Task Words (6 parts, 1 point each)

Match each academic instruction word to its correct definition. These are words commonly used in assessment tasks at Diploma level.

Definition 1 — “Identify similarities between two or more concepts, events, or practices.” Which academic task word matches this definition? *

Definition 2 — “Divide the subject into its component parts and consider each part individually or in relation to the others.” Which academic task word matches this definition? *

Definition 3 — “Identify differences between two or more concepts, events, or practices.” Which academic task word matches this definition? *

Definition 4 — “Provide an account of facts, processes, and events without attempting to interpret, analyse, or explain them.” Which academic task word matches this definition? *

Definition 5 — “Present various viewpoints, including your own and those of others. Support your opinions with arguments and evidence.” Which academic task word matches this definition? *

Definition 6 — “Go beyond summarising or describing to determine the ‘how’ or ‘why’ of a particular issue, aiming to clarify reasons, causes, and effects.” Which academic task word matches this definition? *

Question 7: Reading

Read the following academic reference from an online scientific journal:

Smith, J. 2022, Climate Change Impacts, URL: http://www.climateimpact.journal.online [Accessed 5 March 2023]

What does [Accessed 5 March 2023] refer to? *

The date the material was published online

The date the online journal was visited by the student

The date the student began research for their project

Question 8: Learning

When performing jobs for clients, there are several steps that a sole trader should follow. The six steps below are listed in the wrong order.

Perform the work
Agree on terms and sign a contract
Review the completed work with the client
Create and present a quote
Send an invoice and receive payment
Discuss project requirements with the client

Choose the option that places these steps in the most logical order, numbered from first (1) to last (6).

What is the correct order for completing a job as a sole trader? *

2, 1, 3, 4, 6, 5

1, 2, 3, 4, 5, 6

3, 2, 1, 5, 4, 6

6, 4, 2, 1, 3, 5

Question 9: Reading

Read and evaluate the following descriptions of management courses from a Diploma of Business.

A. Manage People Performance — This course covers the skills and knowledge needed to manage staff performance. It includes developing key result areas, setting performance indicators and standards, and providing regular coaching and feedback.

B. Manage Operational Plan — This course focuses on developing and monitoring the implementation of an operational plan. It aims to ensure efficient and effective workplace practices that align with the organisation’s productivity and profitability goals.

C. Facilitate Continuous Improvement — This course teaches the skills required to lead and manage continuous improvement systems and processes. It emphasises developing systems, analysing information to monitor performance strategies, and managing opportunities for further improvements.

D. Plan and Monitor Continuous Improvement — This course covers the skills needed to plan and monitor the organisation’s continuous improvement systems and processes. It focuses on using systems and strategies to encourage team participation, monitor performance, and identify opportunities for further improvements.

Which course is most suitable for someone wanting to focus on both planning and overseeing the ongoing improvement of business processes? *

A. Manage People Performance

B. Manage Operational Plan

C. Facilitate Continuous Improvement

D. Plan and Monitor Continuous Improvement

Question 10: Oral Communication

David works in a fast-paced retail environment where his manager often sends important updates via the company’s internal chat system. David is comfortable with technology but not very familiar with using the chat system and often misses critical information because he forgets to check it regularly.

How would you describe the communication between David and his manager? *

Clear messages are being sent, so the issue lies with David’s lack of confidence in using technology and his lack of familiarity with the chat system.

As David does not regularly check the chat system, the communication cannot be considered clear.

The manager should give up on using the chat with David and call him for every update to ensure he receives the information.

David should instead rely on his coworkers to inform him about the important updates sent through the chat system.

Question 11: Listening Comprehension

Click the play button below to listen to Dr. James Carter speaking about effective workplace communication.

You will be able to play the recording twice (x2).

Answer the question based on what you hear in the recording.

According to Dr. James Carter, what is the best way to communicate a new workplace safety policy that involves major procedural changes? *

Post a short message in the company chat system summarising the changes without further explanation.

Send multiple quick chat messages breaking the policy into smaller parts to make it easier to read.

Wait for staff to ask questions before providing any detailed information about the policy.

Send a detailed written document explaining the policy and invite staff to ask questions for clarification.